Castle Village

We were recently advised by Verizon Avenue that effective April 30, 2010 they will no longer be providing internet service to Castle Village. We have no way of knowing who is impacted however they indicate that all affected customers will be notified shortly.

What we suggest you should do NOW:

If you use VZAvenue email – IMMEDIATELY obtain a new Email Address.
There are numerous free options available including Gmail, MSN and Yahoo to name but a few. You will have to notify everyone from whom you presently receive email of the change.
If you presently use VZAvenue’s outgoing mail server, you will need to change it to the mail server provided by your new ISP.

Obtain a new (ISP) Internet Service Provider.

There are several options available including:

TWC-RoadRunnerAs bulk rate customers of Time Warner, we are entitled to discounted rates on their RoadRunner service. For the same $29.95 VZAvenue has been charging, RoadRunner offers a considerably faster service. Should this be your choice, you must make arrangements over the phone calling their local number (212) 358-0900 (not over the Internet) and make sure to identify yourself as a TWC bulk rate customer. Provide them with either your password and/or billing information so they can identify your account. Although you can pick up the equipment and install it yourself, they recommend you accept their free installation offer. It is important to note that there is no contract required to obtain this service. You can cancel at any time.

Verizon DSL Provided by Verizon. Please inquire directly. We understand that it is priced competitively with RoadRunner but their service is not as fast.

There are no doubt numerous other options, such as EarthLink, for you to consider and we’re not promoting any. The choice is yours BUT we urge you to move quickly.

Future Choices
At some time in the future, we will be wired for Verizon’s new FIOS service. When that happens, which likely will be several years from now, they will offer their own menu of Internet services.

We are also researching the possibility of providing high-speed Internet service to all residents, using the existing infrastructure that Castle Village is fortunate to have in place. Every apartment is already wired to their portal for Internet service. As more information becomes available we will keep you informed.

Your Board of Directors